452 #4.5.3 Too many recipients.

[argie123]

Hi,  I'm recieving the below error message.  WHY   ???????

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The following recipient(s) cannot be reached:

     'Axxxxxx Wxxx' on 10/11/2022 5:04 PM

            452 #4.5.3 Too many recipients.

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I have some 75 recipiants on my email list.

I've had no problems sending untill about 3 months ago.  !!!!!!!!!!!!!!!

The size of the email is less than 500 Kbs.
TPG help desk has not been able to resolve my problem.
I'm using MocroSoft Office 2007 Outlook.
Has anyone any suggestions.   ?????????????????

[BasilDV]

Hi @argie123

Have you tried sending emails using Post office?

Have you tried to trim down the number of recipients if you'll be able to send the email?

Shoot me a PM with your TPG username or customer ID number to check this further.

BasilDV

[argie123]

I have some 75 recipiants on my email list.

I've had no problems sending untill about 3 months ago.  !!!!!!!!!!!!!!!

The size of the email is less than 500 Kbs.
TPG help desk has not been able to resolve my problem.
I'm using MocroSoft Office 2007 Outlook.
Has anyone any suggestions.   ?????????????????
MY QYESTION & PROBLEMS ARE NOE BEING ADDRESSED.
I'M BECOMING DISAPOINTED WITH TPG.  !!!!!!!!!!!!!!!!!!!!!
I'VE BEEN WITH TPG SINCE 2005.    !!!!!!!!!!!!!!!!!!!!!!!!!
tHEREFORE PLEASE HELP ME TPG.    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
REGARDS   ARGIE.    !!!!!!!!!!!!!!!!!!!!!!!!!

[BasilDV]

Hi @argie123

We'd like to assist you with your concern, but we can't do it without your TPG account details.

Please send it via PM for us to check on this further.

BasilDV

[steve3140]

Q1.  which SMTP server is reporting that message:

------------------------------------------------------------------

The following recipient(s) cannot be reached:

     'Axxxxxx Wxxx' on 10/11/2022 5:04 PM

            452 #4.5.3 Too many recipients.

------------------------------------------------------------------

* if it is a TPG server, then TPG are best placed to answer the question

* if it is some other server, you'd need to ask the Postmaster for that domain

Q2.  have you tried splitting your mailing list into two parts of roughly equal size, to see whether the messages are delivered?

* this gives an immediate workaround, so that you are not badly impacted, it it works

[BasilDV]

Hi @steve3140

In order to check it with our Post Masters, please shoot me your account details via PM.

BasilDV