Get online support
Hi
anyine has problem this morning in Brisbane , no 5 G internet connection after several time rebooting. Is there an outage there and try to call the support and it's like over 1 hours waiting
Hi @eric88
The service is currently affected by an unplanned outage within our Home Wireless Broadband (4G and 5G).
Check it here: https://support.tpg.com.au/servicestatus/Information?category_code=18&timeframe=now&affected=Mobile%...
Home Wireless Broadband - No Data Flow
Service Affected
MOBILE BROADBAND
Outage Started
Thursday 23 March 2023, 10:40 AM
Estimated Restoration
2023-03-23 12:45:00
Severity
Major
Source
TPG
BasilDV
The outage is resolved.
If the service is still not working, please reboot the modem/router, then try again.
Let us know how it goes.
