Get online support
Hi all,
I have received my new 5G Home Broadband modem yesterday. I've tried multiple locations in my house but only to get 1 bar and slow speed...wondering if anyone had any tips?
Thanks
Hi @moreau09
What speed are you currently getting?
Have you tried to factory reset the modem/router?
We also want to check your account. Shoot me a PM with your TPG username or customer ID number.
BasilDV
