5G Home Broadband

moreau09
Level 2

Hi all,

 

I have received my new 5G Home Broadband modem yesterday. I've tried multiple locations in my house but only to get 1 bar and slow speed...wondering if anyone had any tips?

 

Thanks

1 REPLY 1
BasilDV
Moderator

Hi @moreau09

 

What speed are you currently getting?

Have you tried to factory reset the modem/router?

 

We also want to check your account. Shoot me a PM with your TPG username or customer ID number.

 

BasilDV