5G and VPN

Chrisg08
Level 2

Like the offer to switch to 5g cheaper only as TPG wants another $5 a month for NBN, but Read on “Product Review” -customers reporting  VPNs are unstable with WFH setups. What's TGP answer to this?

Anyone?

1 REPLY 1
Shane
Moderator

Hi @Chrisg08,

There are different types of dropouts that can affect the VPN connection.



1. VPN software/application compatibility issues or VPN requirements not supported by TPG Home broadband connection, as we all know Home Wireless Broadband is different from the NBN or ADSL2+ connection.  Fixed Wireless broadband service powered by the 4G mobile network. 

Techy types should be aware that Home Wireless Broadband uses CG-NAT. Carrier-grade NAT (Network Address Translation) is a type of network that assigns services with a private IP address, instead of a dynamic public IP address. Our network will then translate that private address into a public address. This means that the following items (which depend on internal NAT) will not work on Home Wireless Broadband:

 

  • Port forwarding
  • Hosting web, email or file servers internally
  • Smart Home systems (e.g. accessing security camera footage remotely, home automation and printers)
  • Remote Access (i.e. accessing your home computer or devices from another location)

For more details visit this link. 

 

2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.

 

3. Dropouts caused by ongoing outage in your area. 

 

Shoot us a PM with your details and brief summary of the issue to better understand the situation. 

 

How do I private message (PM) in the community.

 

Regards,

 

Like the offer to switch to 5g cheaper only as TPG wants another $5 a month for NBN, but Read on “Product Review” -customers reporting  VPNs are unstable with WFH setups. What's TGP answer to this?

Anyone?