5G home broadband premium is very slow

[cloud8210]

Hi,

I just start to use this plan yesterday ,but download speed is very slow at evening (only 2M download speed)  , it is even slower than my 4G mobile. It is good at day time. If this is normal , I may consider to cancel this service.

[Daisy_Dhen]

Welcome to TPG Community @cloud8210!

We're here to help check what's affecting your service and see what can be done to boost your reception. 

Let us have your details via private message. 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards, 

Daisy_Dhen