5G home broadband

castiron12
Level 2

Hi 

 

I got the 5g home broadband modem yesterday, it works but internet does not work. 

 

In my account TPG, Volume usage category said

"your service has not been activated"

 

I saw a lot of question with same issue. Could you give me any advice? 

 

 

1 REPLY 1
Anonymous
Not applicable

Hi @castiron12 ,

 

Let me check the status of the 5G home broadband service activation and see what we can do to activate the service ASAP. Could you send me a message with your details?

 

How to send a PM? 

 

Regards,

 

Hi

 

I got the 5g home broadband modem yesterday, it works but internet does not work.

 

In my account TPG, Volume usage category said

"your service has not been activated"

 

I saw a lot of question with same issue. Could you give me any advice?