Hi @romeshdesilva,
Let us help get to the bottom of this. Could you shoot us a PM with your details to better understand the situation and proceed with initial assessment.
We also created an article that you may find helpful, this will guide us a basic troubleshooting steps to fix the speed issues with the 5G home broadband. Please see the link below.
5G Home Broadband - Troubleshooting Speed issues
Regards,
Hi, I’ve recently started using 5G home broadband and the weirdest thing happened. Whenever I get all 4 signal bars the connection drops out and it stays like that until it loses 1 bar. Very occasionally the modem does work on all full bars, but the speed does down to 10Mbps on my 100Mbps connection.
