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5g getting worst dropping out 3 times per day

Looby32
Level 2
5g sucks. Would not tell anyone to get it ever. Drops out 3 times a day. Can’t watch tv show. Very unreliable, very inefficient, very annoying I want to smash it. Not worth $70 mth
1 REPLY 1
BasilDV
Moderator

Hi @Looby32

 

We'd like to have a better understanding of the situation and see what we can do to resolve this.

 

What troubleshooting have you tried so far? Did you notice any changes with the light status of the device, when the connection drops out?

Are you connected via WiFi or a Wired connection? Is the modem/router located near a window?

 

BasilDV