Get online support
hi all,
i have recently gotten the 5g home broadband wifi 6 modem and am experiencing very slow internet speeds, the plan was advertised to have speeds of upto 100 mbps however i am only getting around 5mbps. Is there something i can do to get faster speeds, if this is pretty standard of this plan i think i would have to change it as i live in a very internet dependent household.
Hi @mattdonohue
Let us help check what causing slow connection speed with the service. Could you confirm the troubleshooting steps you have performed so far? Also, please send us a PM with your details so we can proceed with the initial investigation.
Regards,
hi all,
i have recently gotten the 5g home broadband wifi 6 modem and am experiencing very slow internet speeds, the plan was advertised to have speeds of upto 100 mbps however i am only getting around 5mbps. Is there something i can do to get faster speeds, if this is pretty standard of this plan i think i would have to change it as i live in a very internet dependent household.