Hello, I would like to cancel my 5g home broadband premium subscription. I have called you guys up previously about how my area has a really slow connection and was told I would be sent an email on how to cancel and send the modem back but it was never sent. Please get back to me ASAP as I am paying for a service I can't even use. ... View more

hi all, i have recently gotten the 5g home broadband wifi 6 modem and am experiencing very slow internet speeds, the plan was advertised to have speeds of upto 100 mbps however i am only getting around 5mbps. Is there something i can do to get faster speeds, if this is pretty standard of this plan i think i would have to change it as i live in a very internet dependent household. ... View more