5g not working

Yashash
Level 2

Hi there, the first internet service we had was a NBN internet package but afterwards we got a 5g offer and then started using it. but lately the internet has been quiet slow. (3Mbps download 6Mbps upload)

1 REPLY 1
Shane
Moderator

Hi @Yashash ,

 

Let us help check what causing speed issues with the 5G home broadband and fix this. Could you shoot us a PM with your details? Also what troubleshooting steps you have done so far?

How to send a PM? 

 

Regards,

 

Hi there, the first internet service we had was a NBN internet package but afterwards we got a 5g offer and then started using it. but lately the internet has been quiet slow. (3Mbps download 6Mbps upload)