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Hi @Fqxing007,
Let us help check the status of the 5G home broadband service, could you shoot us a PM with the details of the service.
Regards,
My TPG 5G wireless is not working again even after with a new router. It took more than a week to restore the service with a new router but it is down again. I am currently overseas but my cousin at home told me the signal bars are flashing again. It has been very frustrating recently with this poor 5g wireless connection.