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ADSL+2 Connection ( wifi connection )

Level 1a

Good day,

 

I am using ADSL+2 package with Huawei modem router (HG630).

 

Since June, the internet connection via Wifi has been terrible with constant dropouts and poor internet connections. I had tried soft-reset, changed cables but nothing has worked. Could you please help with the trouble shootings.

 

Cheers

1 REPLY
Moderator

Hi @martinnguyen199, 

 

Welcome to TPG Community! 

 

I've located your account using your Community details. 

 

Tests have been conducted and the results do not show a physical line fault.

 

There’s some great tips on to improve your wireless connection on TPG Community at https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

Please check it out and let me know if have any further queries.

 

Cheers,