My TPG ID is 2646581
I am getting frequent disconnections over the last four days on ADSL. Sometimes the disconnections occur every one or two minutes.
I have tried all of the troubleshooting steps at www.tpg.com.au/support/problems_connect_internet_standalone but none of them have fixed the problem
When the internet is connected the speed is good.
I am using a netgear DGN2200v4 router originally supplied by TPG and I have updated the firmware. This did not fix the problem.
Could you please have a look at this issue and let me know why my internet keeps dropping out
I can see your modem is dropping out massively in our systems.
I have created a fault ticket for our engineers to look into this further and they will contact you within 24-48hrs.
I have PM'd you your reference number.