My ADSL2 connection has been unstable with slow downloads (< 5Mbps), and high pings (> 500ms).
This has been happening since Thursday afternoon last week - 16/04/2020. It seemed to fix itself up late Saturday, and was okay up until now.
I have tested 3 different routers, all with the same results. I do not have a phone/splitter attached, and I have performed tests with only 1 device on the network. Nothing has improved the connection.
Can this please be investigated, as it is impacting me working from home.
Your ADSL service is showing 19/1meg syncs on our systems and line tests are passing.
It may be a modem/wifi issue or a usage bandwidth issue.
With high usage, the 1meg upload speed can become a bottleneck which is common to adsl services.
Please see the link below for ways to troubleshoot your speed issue.