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Why is my connection always dropping off at the same time?

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Level 4

Hello again,

 

Once again my connection has dropped out at 07:05AM. This is becoming a daily thing.

 

An NBN tech came yesterday and fixed the issue we had and it worked really well all day until the afternoon, then nothing.

 

I need this looked at now. We need it on with school and work at home. The impact is huge.

 

Please advise asap today. Thanks.

 

3 REPLIES 3
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Level 4

So up at 10mbps now. Still drops of constantly?

 

Will I get a response here?

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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

 

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Level 4

Hi,

 

Just sent now.