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ADSL2+ very slow

Level 1c

Hi,

Further to my msg of yesterday, my ADSL speed is still around a quarter the speed it has been (0.4Mbps).

What is the isue?, and when will it be rectified?. A reply would be appreciated.

3 REPLIES 3
Moderator

Apologies for the delay in response, @Buggalags

 

We have likewise replied to your post located here:
https://community.tpg.com.au/t5/Broadband-Internet/adsl-slow/m-p/27625

 

We'll be waiting for your contact details via private message.

 

Thank you. 

Level 1c

hi again...

This is the 2nd reply, as the first would not even go through.....have messaged you via pm with my contact details, but have not heard back....ADSL is now around 0.3 mbps.....HELP!

Moderator

Hi @Buggalags, we have escalated the issue to our Engineering Team and you can check our detailed response here:

 

https://community.tpg.com.au/t5/Broadband-Internet/adsl-slow/m-p/27625#M11133

 

We'll provide further updates on that thread. Thank you.