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Adsl down and can't find wifi network

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kbs666au
Level 2

From last week adsl down and can't find wifi network. But modem is working as normal. I have attached photo20200217_124324.jpg

 

Plese fix this issue.

From last month adsl has been down couple of hours then reconnected and down again and reconnected.

 

I live in carlingford area

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kbs666au
Level 2
I have solved it.

Thanks 👍

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2 REPLIES 2
Riezl
Moderator

Hi @kbs666au, the light on your modem indicates that it is getting ADSL signal, but the Wi-Fi switch is OFF.

 

If the Wi-Fi switch is disabled or turned off on your computer or modem, you can follow the troubleshooting steps below:

 

1. Some laptops and devices have a physical switch or button to turn Wi-Fi on or off. Make sure that Wi-Fi is enabled on your device.

 

2. If you’re connecting your smartphones or tablets, you can usually enable Wi-Fi in your device settings, usually called “Wi-Fi”, “Connections” or similar.

 

For more information regarding no wifi connectivity, we recommend having a read of this community article Wi-Fi troubleshooting steps - No Internet/Connection

 

Let us know should you need further assistance.

kbs666au
Level 2
I have solved it.

Thanks 👍