Adsl2 plan change

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Level 1c

I wish to downgrade my adsl2 plan from unlimited to 150 gb

7 REPLIES 7
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

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Moderator

Hi

 

You can change your plan online by following the instruction listed here.

If you have any issues please let me know.

 

Regards,

Peter

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Level 1c
  1. Customer I/d: 5360392
  2. user name: waynecora
  3. flat 1/84-86 Todman Avenue, Kensington, NSW 2033
  4. phone: 0401889301

by the way, have also lost email to waynecora as well ?

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Level 1c

Not interested in changing nbn ?

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Level 1c

Wish to change adsl2 plan, not nbn

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Level 1c

The tpg system does not recognise my address, when I re- enter address, it just tells me that nbn is available. Not interested....

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Level 1c

The first words that show after tapping here is, how to change nbn plan...? It took me quite a while to get emails working again, I don't wish to press buttons that may stuff something else up, if it says nbn, I leave alone !