All accounts closed - awaiting credit

[rjheath]

Hello,

I closed my NBN and Mobile accounts some time ago.

On the 28th of May, I received an invoice stating that my account was in credit.

The invoice notes that the value of the Credit would be transferred to my nominated bank account within 3 business days. 

I don't believe this transfer has occurred. Can TPG please confirm when payment will be made? 

[Anonymous]

Hi @rjheath, 

We'll check on your refund status. Send us a PM with your TPG customer ID or username and we'll take care of it.

How do I private message (PM) in the community
 

Regards, 

Angeli