TPG Community

Get online support

Anyone on TPG FTTB play Division 2?

SOLVED Go to solution
dekkar
Level 2

Hi, I move over from NBN to TPG FTTB a week ago, and ever since, whenever I play Division 2, I get often disconnects. Sometimes it takes 5+ tries to get into the game, and other times it will disconnect me every few minutes.

I've had a few days where it has been fine, but more often than not, it cant hold a decent connection to the game. Everything else looks fine, ping, latency, speed.....

1 ACCEPTED SOLUTION

Accepted Solutions
RajenS
Moderator

Hi 

I checked your account 

Can see you have got very good sync speed and stable connection.

Downstream Rate: 99998 Upstream Rate: 39182z
20min avg. speed: download 38Kbits/s, upload 2274Kbits/s
Connected at: 2020-04-11 21:13:27
Connected for: 3d 13h 14m 

 Possible WIFI issue, or your game server,

personally I don't recommend wifi for online games.

 

cheers 

 

 

Thanks 

Rajen 

 

 

View solution in original post

5 REPLIES 5
RajenS
Moderator

Hi       

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

RajenS
Moderator

Hi 

I checked your account 

Can see you have got very good sync speed and stable connection.

Downstream Rate: 99998 Upstream Rate: 39182z
20min avg. speed: download 38Kbits/s, upload 2274Kbits/s
Connected at: 2020-04-11 21:13:27
Connected for: 3d 13h 14m 

 Possible WIFI issue, or your game server,

personally I don't recommend wifi for online games.

 

cheers 

 

 

Thanks 

Rajen 

 

 

seano
Level 2

It's not just you its almost everyone during the peak times at night.

dekkar
Level 2

Hi, I dont think it has to do with the connection. Every night I get disconnected from the game, but during the day its fine. 

Its not the wifi, as I can connect to my phones hotspot and everything runs smooth on 4G.  Asid from that I moved from NBN to this, and it was working fine before.....

 

Looks like back to NBN I go!

RajenS
Moderator

@dekkar 

   

 

I checked your connections, can't see any disconnection for the past seven days. 
I can see you are living in an apartment,
download wifi analyzer app, change your wifi channel according to that,
I will highly recommend using 5G wifi,

Thanks
Rajen