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Archer VR1600v dropping out?

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Level 1b

The internet connection keeps randomly dropping out on my Archer VR1600v. It dissapears for several minutes then comes back without reset or reboot. This is extremely annoying. I am paying for this so I want it to work and be connected 100% of the time. 

 

2 REPLIES 2
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards

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Moderator

Hi @mhomer34 

I  can see NBNCo  are sending a technician to site tomorrow:

Status: Booked

Appointment time slot: Thursday, 11 June 2020, 8:00 AM - 12:00 PM