Get online support
Thanks for the PM @timtomasko.
We'll raise this to our Senior Engineers and will revert to you as soon as an update becomes available.
Hi @timtomasko, the firmware has been upgraded and you may now try to enable the DMZ.
Should you require further assistance, feel free to drop us a message. Thank you.
Hi moderator,
I am the same issue, can you please send me the file to update the firmware also?
Hi @riley2, Welcome to the community!
Kindly PM me your customer ID or username together Serial Number of the modem so I can take a look at your account.
We'll wait for your response. Thank you.
Thanks for sending your account details via private message, @riley2.
We have requested for a firmware upgrade and we'll advise you once it is completed.
Hi @riley2, the firmware has been upgraded to the latest version.
Should you require further assistance, please let us know. Cheers!
Thanks for your help, much appreciated.
I have the same issue enabling DMZ, can you please send me the fix? Cheers.
Hi @Tenulion,
Welcome to the Community!
Please send us a private message with your customer ID or username so we can take a look at your account.
Please also provide the Serial Number of the modem via PM.
Thank you for providing your details via PM.
The firmware has been upgraded and you may now try to enable the DMZ.
