Hello.
For the past week or so I've been getting 4MB/s on tpg speed tests and different servers on speedtest.net
There was only one test that consistently gave me my true speed, which was using a Launtel server to test against.
These were all done in succession. I've done them at all hours with pretty much the same results or worse.
I've tried resets, different DNS's, but that Launtel server is making me think it's a Sydney problem considering all but 1 server is giving me almost the same results. NBN says nothing is wrong. Not sure what else to do.
Could anyone take a look real quick?
Cheers
1 ACCEPTED SOLUTION
Accepted Solutions
Hi @iq455 ,
Thanks for raising this to us. I would love to help see what causing slow connection with the service and get to the bottom of this, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@iq455 wrote:
Hello.
For the past week or so I've been getting 4MB/s on tpg speed tests and different servers on speedtest.net
There was only one test that consistently gave me my true speed, which was using a Launtel server to test against.
These were all done in succession. I've done them at all hours with pretty much the same results or worse.
I've tried resets, different DNS's, but that Launtel server is making me think it's a Sydney problem considering all but 1 server is giving me almost the same results. NBN says nothing is wrong. Not sure what else to do.
Could anyone take a look real quick?
Cheers
Hi @iq455 ,
Thanks for raising this to us. I would love to help see what causing slow connection with the service and get to the bottom of this, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@iq455 wrote:
Hello.
For the past week or so I've been getting 4MB/s on tpg speed tests and different servers on speedtest.net
There was only one test that consistently gave me my true speed, which was using a Launtel server to test against.
These were all done in succession. I've done them at all hours with pretty much the same results or worse.
I've tried resets, different DNS's, but that Launtel server is making me think it's a Sydney problem considering all but 1 server is giving me almost the same results. NBN says nothing is wrong. Not sure what else to do.
Could anyone take a look real quick?
Cheers
Hi @iq455,
We're glad to know that the speed has now improved. Let us know should you require further assistance, you may also create a new thread here in our community to your future queries.
Regards,
Thank you Shane xD
