Hi @Holden569 ,
Thanks for raising this to us, we'd love to help understand the charges on the account shoot me a private message with your account deatils (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@Holden569 wrote:
Why am I being charged $19 andbthen $10 each month when its a $19 plan. No premium sms or mms used either.
