Billing

[michaelbrent]

Dear Sir or Madam, My payment is now in my account awaiting you.
Sincerely,
Michael Brent

[Riezl]

Hi @michaelbrent , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community

[michaelbrent]

Dear Riezl. According to my bank statement, my payment has now been processed. Thank you for your assistance. My username, xxxxxxx. Account number, xxxxxxx.

[Riezl]

Thanks for the details, @michaelbrent. We can see that the payment is now in progress. Please be advised the it normally takes 3-4 working days for direct debit payment to be posted.