Blinking and clicking FTCC

[kma2111]

Hi there,

Our internet has been out and the FTCC component is blinking and clicking, flashing red.

We have checked the outage page and there is no registered outage in our area.

We have tried unplugging, replugging and trouble shooting as recommended and it has not worked.

Could you please help us to get this resolved?

Keira

[Angeli]

Hi @kma2111, 

Welcome to TPG Community!

I'd like to conduct a troubleshooting on your connection to determine the issue. Best to PM with your TPG customer ID or username and we'll start from there. 

How do I private message (PM) in the community
 

Regards,

Angeli