CANCEL INTERNET

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Level 1c

I have tried for WEEKS to cancel my internet subscription - and like many other customers I have spent hours on the phone and not been able to speak to anyone.  I have been on hold for hours and then my phone call has been disconnected.  The cancellation process can only be done by phone and not online.  I would like this cancellation done immediately.  If I do not receive a reply, I will have no alternative but to escalate this matter.  

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter