TPG Community

Get online support

CANCEL MY ACCOUNT NOW!!

Highlighted
Level 1a

Immediately cancel my TPG NBN account.

FROM TODAY!!

 07/04/2020.

 

Since you have no online mechanism!!!! And I have to sit on a computer to "chat" with you. It's been 3 hours. This is your lack of service issue. What a frustrating company you are to not allow folks to cancel their account online, but you;ll happily take their money for a change of plan and upgrade. It's disgusting.

 

ACCC law requires the provision of the ability to cancel/unsubscribe from services at any time when outside contract.

Cancel it now.

DO NOT CHARGE ME AGAIN. 

 

Thank you

1 REPLY 1
Highlighted
Moderator

Hi,

 

My records show that your request has been approved, we will update you when the process is completed.

Thanks