CANCEL MY MOBLE ACCOUNT

[Jiay]

I used the TPG prepaid moble service in the past. And I was planned to cancel my account at the end of last year. However I have leaved Australia at that time, therefore I did not call staff to cancel the account.

I have check my account and I am sure taht it was prepaid service so I just ignored the cancellation thing. But now I can still received new bill every month. Could you please help me cancel the account directly coz I am not outsides Australia and can't make an international call.

My plan is prepaid not postpaid plan so I wont pay extra fee because of failing to cancel service.

My Account: xxxxxxx

Thank you very much.

[Riezl]

Hi @Jiay, we are sorry to know that you'd like to cancel the service. To ensure that we got the right account, please send us a private message with your complete name and the mobile number you wish to cancel.

To send a PM, please refer to this link: How do I private message (PM) in the community