Welcome to the Community!
We regret to hear that you wish to discontinue your account. That being said, since you're moving to a different address, would you like us instead to relocate your service?
Please send us the following information so we can organize the relevant team to contact you about your request:
Please advise us if you'd consider relocating the service instead.
For your reference: How do I private message (PM) in the community
Thanks for opting to relocate your service instead of canceling the account. I have organized a call back from our Moving Home Team to contact you tomorrow (Nov 13) between 10AM - 11AM NSW.
I can see that you were already contacted by our Moving Home Team and that a relocation order has been processed.
If you have other questions or concerns, feel free to leave a comment.