TPG Community

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Cable modem replacement

Level 1b
Hi community,
I believe my TPG Wi-Fi modem router "Netcomm NB604N" is slowly dying. As I have already a new Linksys Router I just want a standalone cable modem. Can I get anyone? Or does TPG doesn't allow all models?
Community Manager

Hi @OzDirk,

Welcome to the community.


Can you PM me your account number or mobile number associated to your account so i can bring up your details.


Would like to look into this further for you.



Level 1b

Hi Manuel,

I just wanted to know if you are still looking into it and have some updates for me?!




Community Manager

Hi @OzDirk,

I have sent you a PM with the next steps.

Sorry for the delay and thanks for your patience.