Good day @brettm,
Welcome to TPG Community!
I was able to run some remote test and seen some noise interference on the line. I've made some adjustment to lessen this occurrence. I will arrange a call within 1 hour from our Tech team using the contact number on the account to look into it further.
Should you have any preferred time and alternate number to be contacted, please shoot me a private message.
We've seen that one of our technician has escalated your concern to the Engineering Department. Our team of engineers has requested for a TPG Technician to come out and they will get in touch with you to arrange the suitable date and time to book the appointment.
For your reference, your escalated fault reference number is 8372788.