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Can't access China mainland websites-ACT

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Emmaai
Level 2
Can't access most China mainland websites since Friday, e.g.
https://wallstreetcn.com/
https://www.cngold.com.cn/
It's not the first time this happened with TPG. Can TPG fix it please?
1 ACCEPTED SOLUTION

Accepted Solutions
Riezl
Moderator

Hi @Emmaai, we'd like to know if you are still having issues. If yes, please send us a private message with your best contact number and most convenient time to receive a call so we can arrange one of our senior technical specialists to contact you for further assistance. 

 

To send a PM, please refer to this link: How do I private message (PM) in the community

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3 REPLIES 3
Riezl
Moderator

Hi @Emmaai, we'd like to know if you are still having issues. If yes, please send us a private message with your best contact number and most convenient time to receive a call so we can arrange one of our senior technical specialists to contact you for further assistance. 

 

To send a PM, please refer to this link: How do I private message (PM) in the community

Emmaai
Level 2

Thanks. The issue was solved after a call to TPG tech support .

Riezl
Moderator

Glad to know that. Feel free to message us should you need any assistance. Cheers!