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Can't access email moved to the Messaging Company

cstanley
Level 2

Hi,

I went through the process of moving my wife's email to the Messaging company but she has stopped receiving emails since Saturday.  I tried to register her TPG email address (******@tpg.com.au) at The Messaging Company and they are going to email me my verification code. The problem is that I am unable to login into my email at all (either via my TPG Post Office or my phone) - my phone keeps saying invalid credentials and the Post Office won't let me log in all all. So I can't access my emails at all now or access the verification code. Please help.

1 REPLY 1
Aubrey
Moderator

Hi @cstanley, we have edited out your wife's email address on your post for security and privacy.

 

Have you tried resetting your email password yet?