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Can't add prepaid credit

0404823583
Level 2
I can't add prepaid credit because this message appears: "To add a prepaid credit, you will need to pay any amount owing on this account"
And chequing my payment details, this otrer message appears:
"An existing payment transaction is in progress"
Please, help.
1 REPLY 1
Anonymous
Not applicable

Hi @0404823583 ,

 

Let us help and see other options that we can do to update the payment details of the account. Could you send me a message with your details?

 

How to send a PM? 

 

Regards,

 

 

I can't add prepaid credit because this message appears: "To add a prepaid credit, you will need to pay any amount owing on this account"
And chequing my payment details, this otrer message appears:
"An existing payment transaction is in progress"
Please, help.