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Can't connect my new modem/router to NBN

Level 1b

Hi there, I recently moved house and TPG sent me a new AC1600 modem. I was told it would be it would be easy to self install, but having plugged it in to both the power point and the phone line, I can't seem to get the internet working. Is there something I'm missing? I saw something on some other forums saying there should be a black box to connect to, but my apartment doesn't have that. There was a loose white aerial cable coming out of a Foxtel socket when I moved in, but no box. Keeping in mind I was told I would only need the modem. Urgent help required and appreciated.

Pics attached.modem1.jpgmodem2.jpg

1 REPLY 1
Moderator

Hello brettsimone,
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PeterW
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