Cancel Account; No customer service; Live chat never works;

[1768511490lbj]

How to cancel NBN plan?Ihave been trying to contact TPG for a few days now and waste a lot of time. The live chat never works. You have to wait a hour for someone to respond and they say they will transfer to an account specialist and it will never be connected. Could anyone provide an email that we can send to cancel the account? Thank you. 

[luisc]

Hi 1768511490lbj,

My records shows that your case has been approved, We will update you when this is completed.

Thanks