TPG Community

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Cancel internet adsl2 service

Level 1a

i would like to cancel my internet adsl2 service of my business as closing on17th June 2019.

My business address is 
C6/5 janine street scoresby 3179 vic


Yongjun an of

An's Badminton Centre


Hi @kjeahn12, we regret to know that you'd like to cancel the service. We have tried to locate the account using the details you have provided, but we were unable to find a match.


Please PM us your TPG customer ID, username or home phone number so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community


Hi @kjeahn12, thanks for providing the details via PM. We have arranged an account specialist to contact you between 4:30PM and 7:30PM VIC today to address this concern.


Should you have a preferred contact number and time, please send it via PM. Thank you.


Hi @kjeahn12, we can see that our Accounts Team has been in touch and discussed the concern raised.


Let us know should you need further assistance. Thank you.