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Cancel my home internet

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Level 1b
Hi,
I would like to cancel my home internet. I am moving & do not need the internet re-connected.
Please could someone assist with this as soon as possible.
Thank you
3 REPLIES 3
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Moderator

Hi @amieleighd,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you.

 

Kind regards,

Karl

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Level 1b
Hi Karl,
I’ve managed to get in contact with someone from Customer Service Live Chat. They have provided me a a cancellation email address.
I have emailed that team now.
Thank you
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Moderator

Hi @amieleighd,

 

Glad to hear you were able to speak with someone from our live chat.

 

Regards,

Karl