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Cancel my service

skully78
Level 2
Level 2
‎02-07-2019 04:15 PM

Hi where can I send my written cancellation request to please?

thanks.

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3 REPLIES 3
Will
Moderator Moderator
Moderator
‎02-07-2019 06:49 PM

Hi @skully78 

 

Welcome to the Community!

 

We regret to hear that you're canceling your service with TPG. Let me raise your request to our Escalations Team. Can you PM me your best contact number and preferred time for a call?

 

For your reference: How do I private message (PM) in the community

 

Regards,

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Anonymous
Not applicable
‎03-07-2019 10:54 AM

Hi @skully78, thanks for providing the details via PM. We have arranged an account specialist to contact you between 11:30AM and 2:30PM NSW time today to address this concern.

 

Let us know if we can be of further assistance. Thank you.

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Anonymous
Not applicable
‎03-07-2019 06:16 PM

Hi @skully78,
 

We've seen that you have been in contact with one of Account Specialists and discussed details of your account cancellation. Let us know should you require further assistance.
 

Cheers!

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