We apologise for the inconvenience this is causing you and we're sorry to know that you're considering cancelling the service, @Mooses72.
We'd like to better understand what happened and check what can be done to turn your experience around.
We have located an account using your community details, but we'd like to make sure that we got the right one.
Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.
To send a PM,please refer to this link: