TPG Community

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Cancel the Internet Services

Level 1a

Hi there,


I would like to cancel my internet services starting from 30 November 2019 since I am moving out of the country. Can you send me something about how to cancel it?




Hi @henrysun612, we're sorry to know that you've decided to cancel your service. We have located an account using your community details, but we'd like to make sure that we got the right one before we arrange an account specialist to contact you to address this concern.


Please PM us your TPG customer ID, username and complete address. To send a PM, please refer to this link: How do I private message (PM) in the community