Cancel

Lwooz
Level 2
Hi I have chosen another supplier for NBN, am out of contract with TPG so want to cancel my account. Please let me know how to do this
1 REPLY 1
Will
Moderator

Hi @Lwooz 

 

Welcome to the Community!

 

We regret to learn that you wish to discontinue your services with us. I can request for our Escalations Team to contact you regarding your concern. Please send me a PM with the following:

  • Customer ID or username of the account you'd like to cancel
  • Best Contact number
  • Preferred date and time for a call

For your reference: How do I private message (PM) in the community

 

Regards,