Cancel

[Lwooz]

Hi I have chosen another supplier for NBN, am out of contract with TPG so want to cancel my account. Please let me know how to do this

[Will]

Hi @Lwooz 

Welcome to the Community!

We regret to learn that you wish to discontinue your services with us. I can request for our Escalations Team to contact you regarding your concern. Please send me a PM with the following:

• Customer ID or username of the account you'd like to cancel
• Best Contact number
• Preferred date and time for a call

For your reference: How do I private message (PM) in the community

Regards,