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Cancellation adsl service

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Level 1b
My account no is 4399911 and user name is PALPATEL. I want to cancel my adsl connection.
Last 2 week I can’t use my internet, it frequently disconnect. I try to chat with your technical team but they waste time and told me that they are not train for ADSL. I am wasting time and money too. I wrote many time but no response. Can you cancel my ADSL end of the billing period. I got very frustrated service from TPG. Also send me email regarding updates for cancel connection, my email is jatin_pl@ yahoo.co.in
thanks
1 REPLY 1
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Moderator

Hi Palpatel

 

My records shows that your request has been escalated, we will notified you when the process is completed.

 

Thanks