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NBN connection not working

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Level 1c
Dear Team my nbn connection not working since morning around 9am after thunderstorms. Kindly do the needful.
8 REPLIES 8
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Moderator

Hi mohitsoni83,

 

My records shows your service has been restored,

We will monitor service for 24hrs

Thanks

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Level 1c
Still not working same issue going on. Fresh snapshot for your kind reference.

Thanks
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Level 1c
Kindly arrange to send someone to look into the issue.

Thanks.
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Level 1c
What the hell is wrong with you guys neither you are replying nor sorting the issue. My net is not working and work is pending kindly sort thing out or email me your managers email I’d.

I need a call. On 452584013 or 470684013
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Level 1c
It’s being third day my connection still not working.
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Moderator

Hi mohitsoni83,

 

I can see on my records that your case has been escalated to our technical support department, We will contact you as earliest possible for an update.

 

Thanks

 
 
 
 
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Level 1c
Still nothing happened and no call back. Worst experience with TPG.
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Level 1c
Just checked by technician, it’s problem with modem. Modem need to replace. Kindly do the needful.