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Cancellation of 5G broadband -

Ameliaeliza
Level 2
Hello,

I’m looking to cancel my 5G broadband. I have moved houses where 5G isn’t available and they have a pre existing connection to NBN. I haven’t used the 5G internet for 2 months because I’ve been unwell for that time and I am needing to cancel it ASAP!
1 REPLY 1
Anonymous
Not applicable

Hi @Ameliaeliza ,

 

Let us help coordinate your cancellation request with our accounts team. First, let us grab your details. Could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

 

Hello,

I’m looking to cancel my 5G broadband. I have moved houses where 5G isn’t available and they have a pre existing connection to NBN. I haven’t used the 5G internet for 2 months because I’ve been unwell for that time and I am needing to cancel it ASAP!