Cancellation of 5G broadband -

[Ameliaeliza]

Hello,

I’m looking to cancel my 5G broadband. I have moved houses where 5G isn’t available and they have a pre existing connection to NBN. I haven’t used the 5G internet for 2 months because I’ve been unwell for that time and I am needing to cancel it ASAP!

[Shane]

Hi @Ameliaeliza ,

Let us help coordinate your cancellation request with our accounts team. First, let us grab your details. Could you flick me a message with your details?

How to send a PM? 

Regards,

Hello,

I’m looking to cancel my 5G broadband. I have moved houses where 5G isn’t available and they have a pre existing connection to NBN. I haven’t used the 5G internet for 2 months because I’ve been unwell for that time and I am needing to cancel it ASAP!