Cancellation of my NBN

[Lizzychoi9]

Dear Sir/madam
I would like to cancel my NBN from 28/08/2019.
Because I am going to go back my nation. So I don't live in Australia anymore.

[Will]

Hi @Lizzychoi9 

Welcome to the Community!

Thanks for reaching out to us. I'm sorry that this is under the circumstance of you canceling your service, although, I can understand the reason behind your request. I can have our Escalations Team contact you to discuss how to go about your request. Can you PM me the customer ID/username of the account you wish to cancel, your best contact number and preferred date/time for a call back?

For your reference: How do I private message (PM) in the community

Regards,