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Cancellation of my NBN

Level 1a
Dear Sir/madam
I would like to cancel my NBN from 28/08/2019.
Because I am going to go back my nation. So I don't live in Australia anymore.

Hi @Lizzychoi9 


Welcome to the Community!


Thanks for reaching out to us. I'm sorry that this is under the circumstance of you canceling your service, although, I can understand the reason behind your request. I can have our Escalations Team contact you to discuss how to go about your request. Can you PM me the customer ID/username of the account you wish to cancel, your best contact number and preferred date/time for a call back?


For your reference: How do I private message (PM) in the community